16Observations

Purpose

Collecting the observations needed before medication can be issued or continued.

Procedure

1. Add the patient to the obs tab with name, DOB and the date of the Semble reminder.
2. Set an ad-hoc obs reminder.
3. Wait one week. If nothing has come in, phone the patient.
4. If the patient rings in to book an obs call, record the date.
5. Record the expiry date of when all reminders lapse.
6. If the patient has no monitor, arrange a blood pressure machine (17).
7. If nothing is heard by the expiry date, take to the Daily Brief, then issue the 8-week warning via C2 or discharge.

Fields recorded

Name · DOB · date of Semble reminder · ad-hoc obs reminder set · date phoned · date patient rang back · date obs call booked · reminder expiry date · outcome

Variations

Shared care patients - Obs are due every 6 months and are chased from the shared care tab (22), not this one.

Notes

• Patients not currently being prescribed are tracked here too, so their obs stay current.

Open points

• How patients submit their obs - digital form or read out during a booked call.

Flowchart